Pricing:
Prices are subject to change without notice. Please get a price quote when
placing your order. We offer discount pricing to our customers for quantity orders.
We make every effort to make our catalog as accurate as possible.
Shipping:
We ship most orders UPS ground or the least expensive method to you. Shipping
charges are as follows:
0 - $50.00 Charge will be $10.00
50.01 – 75.00 Charge will be $15.00
75.01 – 100.00 Charge will be $20.00
100.01 – 150.00 Charge will be $25.00 There will be a $5.00 more charge
for each additional $50.00 in order amount.
Orders shipped to addresses in North Carolina are subject North Carolina sales
tax of 7.5%. There will be an additional charge for bulky items, overnight delivery,
second-day air, or shipments outside the Continental US. If this occurs we will
contact you with additional charges. Distributors call for discount pricing.
For orders over $1000.00 please call for freight charges.
Terms & Payment Options:
Net 30 days to accounts approved for a line of credit. We accept Visa, and Mastercard
credit cards. Call to place orders if purchasing by Purchase orders, check or
wire transfer. Sales tax will be charged to North Carolina orders only.
COD Shipments:
UPS and FedEx charge $6.00 per carton to make COD Deliveries. The Customer is
responsible for all COD Fees.
Handling Charges:
We will gladly fill any size order. All orders less than $25.00 will be subject
to a $2.50 service charge. There is $2.50 handling charge per box on all shipments.
We strive to ship all order in the fewest number of boxes.
Damaged Merchandise:
Damages must be reported to Accent Distribution within 7 business days to qualify
for credit
RECEIVED VIA UPS: Inspect all boxes at time of receipt. Report any damaged
products immediately to UPS and then to Accent Distribution, Inc. Do not return
merchandise without authorization from Accent Distribution, Inc.
RECEIVED VIA MOTOR FREIGHT: Inspect all boxes at time of receipt. Make a note
on the BOL: DAMAGED on both the drivers copy and your copy. Be sure to have the
driver sign both copies. If concealed damages are found keep the carton and call
the carrier. Keep original carton and all packing materials. If you are unable
to thoroughly inspect a delivery we recommend that you note the freight bill “possible
concealed damage.” Claims for merchandise with shipment damage should be
made with the appropriate shipper. If we can be of any service to help file claims
call our office and we will be happy to help. DO NOT REFUSE OR RETURN DAMAGED
GOODS TO US.
Returns and Cancellations:
No merchandise may be returned without authorization from Accent Distribution,
Inc. Special and custom orders are not returnable. Merchandise must be in the
original condition and in original carton.
Returns are accepted within 30 days of merchandise receipt with an approved merchandise
authorization number for a 10% restocking fee. Merchandise received 31-60 days
from invoice will incur a 25% restocking fee. Outgoing and incoming shipping and
freight fees for returned merchandise will be the responsibility of customer.
No returns will be accepted after 60 days. |